Pre-Sales

• How long does it take to set up a Reseller account?

• Will you help me move my accounts to Imbri Web?

• How do I get everything up and running?

• Do you have a service or uptime guarantee?

Technical Info

• What are the server specs?

• What cPanel themes are installed?

• Do you support CPanel branding?

• Do you use phpsuexec or safe mode on your servers?

• What happens if the server goes down?

• How do I set up SSL on a domain?

Account Management

• How do I manage my Reseller account?

• How do my clients manage their domains?

• Can I access my client's CPanel?

• How do I assign a dedicated IP to a client?

• What happens when I use up all my allotted space/transfer?

• What if I reach the maximum of your largest reseller package?

General Reseller Info

• Do you support my clients, or have any contact with them?

• What happens if my client breaks your TOS?

• Can I use your TOS on my site?