General

• How long does it take to set up a new account?

• Will I be able to set up my site before transferring my domain?

• Why is your bandwidth not "Unlimited?"

• What happens if I exceed my bandwidth allocation?

• What file types are supported?

• Can I host adult content?

• Do your hosting packages include a dedicated IP?

• Do you "oversell" your servers?

Company

• Who is behind Imbri Web?

• How long have you been in business under this name?

• Why don't you provide telephone support?

• Do you have an nonprofit or charitable price?

• What happened to your Windows package? Is it coming back?

Billing

• What forms of payment do you accept?

• Can I switch payment methods?

• Will you send out hardcopy invoices?

Domains

• Can I register my domain elsewhere or do I have to register it with Imbri Web?

• How do I use my domain name with a web hosting account at Imbri Web?

• Will my domain work with and without the www?

• What TLD (Top Level Domains) do you support besides com/net/org?

• Can I pay for my domain name by cheque?

• Can I transfer my domain to your registrar?

• Do your packages include a free domain name?

E-Mail

• How do I use a POP account?

• Is there webmail as well/instead?

• Can I give away/sell email accounts?

• Can I have changes made to my MX Record?

Publishing

• How do I upload my files?

• Do you have a web-based file manager?

• Do you support FrontPage?

• Can I use Dreamweaver to upload my site?

Scripting

• Do you support ASP?

• Can you help me with my script?

• Can you install a script for me?

MySQL

• What is MySQL?

• How can I manage my MySQL databases?

• Where can I learn more about MySQL?